Water shortage emergency in Fayetteville; Boil water advisory issued

FAYETTEVILLE, N.C. (WNCN) - A water shortage emergency was declared Sunday morning by the Fayetteville Public Works Commission in the wake of record rains brought on by Hurricane Matthew.

Fayetteville officials urge residents to stay off the roads as flooding will continue.

A total of 574 people were rescued during 227 water rescue calls, City officials said.

A total of four people remain missing.

Fayetteville PWC said that they're working to restore water services but in the meantime customers are asked to limit their water use to only essential use.

Essential use, as defined by the PWC, is:

  • Use of water to sustain normal life and the lives of domestic pets, and to maintain minimum standards of hygiene and sanitation
  • Use of water for patient care and rehabilitation
  • Firefighting, including certain testing and drills by the fire department if conducted in the interest of public safety and if approved by PWC
  • Health and public protection purposes, if specifically approved by health officials and the PWC including flushing of water lines and hydrants.

Once services are restored to PWC customers, the commission recommends that they boil water until there is confirmation of whether or not the city's water was contaminated. The testing will take 48 to 72 hours to complete.

The boil water advisory impacts a large portion of the commission's system, but does not include Spring Lake or Fort Bragg.

At 11 a.m. across North Carolina, more than 800,000 customers were without power.

Cumberland County Schools, along with Fayetteville Technical Community College, are closed Monday.

All flights departing Fayetteville Regional Airport Sunday have been canceled, police confirmed.

Boil water advisories were also issued in Johnston and Wayne counties.

Residents in Smithfield who use Johnston County water may be under a boil water advisory as well. Customers located in Smithfield south of Kay Drive, including Wal Pat Road east of U.S. Route 301 and Brogden Road east of Interstate 95. The water boil order will remain in effect until further notice.

Chatham County water customers in the Asbury Water District south of Pittsboro are also under a boil water advisory. Other customers are not affected.

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