NORTH CAROLINA (WNCN)– The Amtrak Carolinian (Charlotte – New York) has been temporarily suspended.
Amtrak officials say at this time, various states are undertaking specific safety precautions at stations for customers arriving from out of state.
Amtrak officials say services are continuing across the nation, but train services have been adjusted due to significantly reduced demand.
Due to service reductions, Amtrak says some stations may not be staffed. If the station is closed, please go directly to the platform to board your train. Café service will also be suspended on select trains. Other services may be impacted as circumstances change.
Customers with reservations on trains that are being modified will be contacted and accommodated on trains with similar departure times or on another day.
Amtrak is waiving change fees for reservations made before May 31, 2020. To modify a reservation, log in to your account, go to ‘Modify Trip’ on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).