CHAPEL HILL, N.C. (WNCN) — Orange County Emergency Services announced Saturday evening that some callers might have trouble reaching 911.
Chapel Hill police reported just before 7:30 p.m. that AT&T customers who use “Voice Over Internet Protocol” phone services might not be able to reach 911.
Police said AT&T was working to resolve the issue.
In the meantime, AT&T VOIP customers could call (919) 732-5063 for emergencies, according to police.
At 8:55 p.m., Orange County Emergency Services said AT&T has corrected the VOIP outage and all services had been restored.
They said residents with an emergency could dial 911.