MORRISVILLE, N.C. (WNCN) — American Airlines on Thursday announced additional adjustments to its schedule in response to decreased travel demand due to coronavirus (COVID-19).
What this means for Raleigh-Durham International Airport flyers is that flights from RDU to London have been suspended effective March 19 through May 6.
Service is expected to resume on May 7.
The company also plans to:
- Reduce international capacity for the summer season by 34% versus the previous selling schedule, including a 50% reduction in April trans-Atlantic capacity.
- Continue to operate flights to and from Europe for up to seven days to ensure customers and employees can return home.
- Reduce service to South America, including a suspension of flights to Argentina.
- Suspended flights are expected to resume as early as May 7.
The airline announced that it has offered to waive change fees for customers who purchased tickets prior to March 11 for travel to Europe, including the United Kingdom, through May 31.
Additionally, American’s Reservations team will contact customers whose flights have been canceled directly by email or telephone.
Customers who booked through a travel agent will be contacted by their agency directly. If a flight is canceled and a customer chooses not to be rebooked, they may request a full refund by visiting aa.com/refunds.