Dropped by supplier, Wake County’s largest diaper program now in urgent need

Wake County News

An organization that provides diapers to families in need says it’s running low after its main supplier decided not to continue the partnership. 

The Diaper Train  in Raleigh, which is a program of Saint Saviour’s Center provides about 750,000 diapers a year to families in need, but it’s going to have to look for a new source of those diapers.  

The Durham-based Diaper Bank of North Carolina partnered with the program in 2016 to provide diapers, but recently notified the Diaper Train the partnership wasn’t working out. 

“I think we just have different models,” explained Josh Cohen with the Diaper Bank of North Carolina. 
The Diaper Bank collects data to see how the diapers are benefiting people and asks recipients to fill out forms.  Saint Saviour Center’s executive director, Sharon Hayes, says people got frustrated filling out the forms repeatedly, so they stopped.  

“We did make a few missteps with collecting their data. We were a little behind on updating our website and other information.  All of those things could’ve been fixed very easily,” said Hayes. “We were willing to do that.”

The Diaper Bank  says the programs were too fundamentally different to continue, though.   That organization prefers its partners use diapers as an incentive rather than just giving them out. 

“Maybe they get children and families to come in for a well-child visit or give them access to other social services,” said Cohen. “That’s a critical part of our model that Diaper Train just didn’t fit with.” 

 “Did you know that going in  – what Diaper Train did and didn’t do?” we asked.  “I think that became clearer over time,” responded Cohen.

Despite the partnership falling apart, Diaper Train will continue to provide diapers to Wake County families in need.  

“We have a wonderful volunteer staff,” said Hayes. “We have a wonderful support system in the community.” 

Hayes says they still need to collect more than 435,000 diapers to get through the end of the year.  They’re in most critical need of sizes 4, 5, and 6.

People can drop of diaper donations at 616 Tucker Street in Raleigh or get more information at www.saintsaviourcenter.org 

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