RALEIGH, N.C. (WNCN) – About 3,500 Duke Energy customers in the Research Triangle Park area were without power Tuesday night as the company needed a planned outage to repair equipment.
Power was out for about two and a half hours beginning at 8 p.m. sharp. Duke Energy said crews noticed damage to transmission lines likely caused during Monday’s storms.
“We typically don’t see big transmission damage like this, but you can see it during storms when that line is extended to extreme conditions,” said Jeff Brooks with Duke Energy. “Some of that equipment can become damaged. So, we want to be proactive and be safe and take this repair now and get it done before we create an outage at some point.”
However, not everyone got the heads-up about the outage.
“We were literally just having a conversation and literally everything went out. Like, somebody was cashing out a drink and they couldn’t even refund the guy,” said Gerardo Rodriguez, who was at Starbucks when the power went out.
The power also went out down the street at Page Road Grill. Then the fire alarm went off. Firefighters said without power to the kitchen fans, smoke set off the alarms.
“We were going to go to another restaurant and they said there was a planned outage, but I don’t think they told these guys,” said Page Road Grill customer Cathy Bundenthal.