Some in Raleigh experiencing slower internet speeds amid stay-at-home order

Wake County News

RALEIGH, N.C. (WNCN) — With so many people working and socializing from home right now under stay-at-home orders, many households are experiencing slower internet speeds than usual.

“To my knowledge, we’ve never seen anything like this so suddenly,” said Tyler Cooper, editor in chief of BroadBandNow.

Cooper has been studying the internet trends across the country this past month, including Raleigh’s.

Overall, the city of Raleigh hasn’t seen a drastic change.

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“[It’s] slower than usual but statistically almost meaningless for most folks,” said Cooper.

He said people with DSL are likely being strained the most, along with some customers who have cable as an internet provider.

“You’re essentially all sharing that one highway, if that makes sense, and you’re all trying to get on using the same on-ramp, that’s a messy analogy, but that’s how it works,” Cooper said.

The least impacted are customers with a fiber optic line.

Cooper said providers are reallocating network resources as they track the changes.

An AT&T spokesperson said on Thursday their core network traffic was up 25% and Wi-Fi calling minutes were up nearly 90%.

“I’m optimistic that networks will even out, they will figure this out,” said Cooper.

He said he’s not worried about any widespread outages or crashes at the moment.

To resolve slow internet issues, people in the same household should try staggering online classes and video chats. Cooper’s advice is to try to keep it to one or two people doing them at a time.

For more on Cooper’s research, click here.

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