‘Passenger Bill of Rights’ being put to good use for some air travelers

National News

(FOX 46 CHARLOTTE) — With thousands of passengers stranded across the country over New Year’s, the passenger bill of rights has had to come to beneficial use for some travelers.

Airlines have a basic carriage contract that guarantees passengers transport from origin to destination.

In the last decade, tarmac delays were added to a federal “passenger bill of rights.”

Delays are expected by the government, but provisions are made when airlines are unable to move passengers and get them to their destination in a reasonable time.

Passengers’ provisions are triggered when an act that the airline has control over is encountered. Examples include delays due to maintenance or crew availability.

If a passenger is involuntarily removed from a flight, the one-way portion of their ticket must be compensated based on the parameters below.

Amount of Denied Boarding Compensation
Domestic Transportation

  • 0 to 1 hour arrival delay
    • No compensation.
  • 1 to 2 hours arrival delay
    • 200% of one-way fare (but not to exceed $675).
  • Over 2 hours arrival delay
    • 400% of one-way fare (but not to exceed $1,350).

Baggage is also covered up to $3,500 per passenger for bags and items inside the bag. Certain items cannot be claimed if lost or damaged such as high-value jewelry or electronics.

Copyright 2022 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Trending Stories

Click here for full list of trending stories