What is happening?
- By law, nearly 1,000 television stations across the country are required to move frequencies to make room for wireless internet broadband services.
- As a result, our station is moving frequencies on September 6th, 2019. This is our Rescan Day.
- Viewers who watch TV over the air with an antenna will need to rescan their TV sets on Rescan Day.
- Rescanning is when your TV finds all of the available channels in your area.
- WNCN/CBS 17, UNCTV, TELEMUNDO, UNIVISION, WLFL, WRDC and others are also scheduled to move.
- Viewers will not need to purchase any new equipment or services.
- This move is happening behind the scenes, so the channel number viewers know will not change.
Why is it happening?
- Recently, the Federal Communications Commission (FCC) held an auction to reallocate TV broadcast airwaves for wireless internet broadband services.
- At the conclusion of the auction, the FCC determined that nearly 1,000 TV stations must move frequencies to make room for wireless internet carriers.
- As required by the FCC, TV stations will be moving frequencies at different times starting in 2018 through at least the spring of 2020.
- This may require viewers who use an antenna to watch TV to rescan.
What does this mean for local viewers?
- Viewers will need to take simple steps to rescan their television sets when CBS 17 and others in our market move frequencies. They will not need to purchase new equipment or services.
- Viewers who subscribe to cable or satellite television will not have to rescan – their service provider will do this for them.
- Rescanning is a straightforward process: select “scan” or “autotune” from your TV or converter box control menu to start the scanning process. Instructions are usually available by pressing the “set-up” or “menu” buttons on your remote control.
- If viewers haven’t rescanned their TVs recently, they may discover TV channels they didn’t know they were missing.
How can viewers prepare for these changes?
- Viewers should also stay tuned to this station and visit our website, CBS17.com/rescan for more information on our Rescan Day.
- Viewers can also visit TVAnswers.org to learn more, such as how to rescan their televisions and when all their local stations are moving frequencies. They can also sign-up for mobile alerts and email updates on changes that may affect them.
can also call the Federal Communications Commission consumer hotline at 1-888-CALLFCC
(1-888-225-5322) and press “6” to speak to a help desk
representative. The call center is staffed from 8:00 a.m. to 1:00 a.m. Eastern
time, seven days a week
- Our station remains committed to ensuring our viewers have access to the news, emergency updates and entertainment they rely on us to deliver every day. We want to make this transition as easy as possible for them.